AUS Policy Owner Services Operations

AUS Policy Owner Services Operations

AIA Group
2-5 years
Not Specified

Job Description

Bring your career aspirations to life with AIA!Responsible for providing after-sales support to policy-related administrative processes
Job Descriptions:
  • Process all Life change requests received as per stipulated requirements
  • Ensure that timeline and objectives as agreed with superior for any other assignments / projects that may be assigned are met or exceeded
  • Ensure 100% participation and contribution in team activities Attend & get certified for development plans identified to up skill and for personal development as per the planned timeline
  • Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements
  • Ensure that the agreed Individual processing Turn Around Times (TAT) are met or exceeded. Ensure all task and activities are recorded in AOM accurately and promptly.

Job Requirements:

  • Education: Bachelor's Degree, Post Graduate, Professional Degree from Business Management or equivalent background

  • Experience: At least 2years experience in Insurance Operation. Fresh graduates are encouraged to apply

  • Customer oriented, self-motivated, proficient in Microsoft Office

  • Able to adapt desk-bound working environment, working shift including weekend on rotation basis& able to work overtime beyond normal office hour (including weekend & public holiday)

  • Candidate is expected to commit and follow AUS working hour.

  • This is a 1 year contract position

About AIA Group

For more than a century, AIA has strived to make a significant, positive impact for our customers and communities across Asia, reinforced by our Purpose : to help millions of people live Healthier, Longer, Better Lives . Our Purpose guides the decisions we make and the actions we take as an organisation - empowering and enabling people to understand and manage their health, while meeting their long-term savings and protection needs. We believe that helping to create a healthier Asia is one of the most important and valuable things we can do for our communities, today and in the future.

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