Banca Solutions Executive

Banca Solutions Executive

RHB Banking Group
Kuala Lumpur Malaysia
1-4 years
Not Specified

Job Description

  • To contact policyholders based on the call listing provided within a period and by batches for Banca premium collection.
  • Provide right advise to customers that are contacted to conserve the insurance policy bought.
  • Clear understanding of all Bancassurance products as well as industry products.
  • Ability to handle customer’s enquiries pertaining features, benefits and address concerns in regards to their Bancassurance product.
  • To ensure collection action/process are followed through within guidelines.
  • Willing and able to take on additional tasks and/or projects when assigned.

  • Executive (R1) – Senior Executive (R2)
  • Min 1 year in retail banking product sales.
  • Possess good spoken English and Bahasa Malaysia, ability to converse in Mandarin will be an advantage.
  • Customer-oriented and has good customer service skills.
  • Experience in Insurance Sales/ collections/ customer service/ contact centre is an added advantage.
  • Basic knowledge of retail banking products and sales operation in a banking environment.


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