Broadband Direct Marketing Senior Specialist

Broadband Direct Marketing Senior Specialist

Maxis Communications
6-10 years
Not Specified

Job Description


We are looking for a great new talent to join us!
We have these requirements.
We want you to be somebody who share our values, and embrace the Maxis culture. We want you to be:
  • POSITIVE about the people and the world around you,
  • PASSIONATE about what you do,
  • Happy to be COLLABORATIVE with your colleagues, peers and business partners

Obviously we want you to have the skills, qualifications and experiences to do the role and good at communication too. But most importantly, we want you to be someone who is eager to learn and grow with Maxis.
Why does this job exist and why is it critical​
The successful incumbent is responsible to steer and shape the strategy to run broadband /Fiber lifecycle management within the consumer base with the objective of driving value creation. This involves creating the right consumer propositions that are relevant for the identified target segments and subsequently work with campaign team to create programs to drive adoption of these propositions.
What are you accountable for

  • Lead the PnL management for the Maxis Broadband segment to achieve targeted revenue and other KPIs

  • Generate relevant customer insights to recommend the right interventions to achieve the targeted value creation

  • Ensure Unmatched customer experience for the Broadband segment by ensuring the optimum engagement across all touch points

  • Work and develop campaigns to create programs to drive adoptions of relevant and profitable products to each sub segment

  • Key contributor to drive personalization and customization ambition, driving the building of digital capabilities for enhanced customer experience/journey

What do you need for this role
  • Bachelor's Degree in a relevant discipline
  • 6 to 10 years of total working experience with a minimum of 5 years in base management, product management in fibre/broadband or related portfolios
  • Working knowledge in broadband, smart homes, IoT is an added advantage
  • Possess strong data analysis skills
  • Experience in working with data to generate insights and track KPIs, product ideation, business strategy, delivering large initiatives involving wide stakeholders

  • Advanced knowledge in excel and good communication, logical reasoning, advance powerpoint presentation skills
  • Personal traits: Positive, Passionate, Collaborative, A self-starter, Ability to perform under pressure in a challenging environment and A team player

If this sounds like you, then we need to hear from you!
We'll review your backgrounds against our needs, and should there be a good fit you'll receive an invitation to a digital interview. So, please keep a lookout in your email!
You can check your application status by login in to your candidate home account.

Job Details

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IT

Always Be Ahead At Maxis, we are passionate about bringing together the best of technology to help people, businesses and the nation to Always Be Ahead in an evolving world, as we pursue our vision to be Malaysia's leading converged solutions company. We deeply believe that the key element to our success has always been and will always be our people. Visit our careers page to learn more about having a career at Maxis. The MaxisWay culture Our culture, or MaxisWay as we call it, was created to focus on three core values which are ‘Customer First', ‘What's Possible' and ‘I am Maxis'. These values are implemented in the way we interact with each other by embedding the language of commitment, performance and possibilities. Watch these videos and hear from our people who embody the MaxisWay culture.

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