Business Analyst - Development Support (HK)

Business Analyst - Development Support (HK)

AIA Group
1-2 years
Not Specified

Job Description

Bring your career aspirations to life with AIA!Support the execution and implementation of the new systems, system enhancements for Insurance business services
Job Descriptions:

  • Participate indiscussions with the business / program managers on understanding the scope of work, rules and procedures required to prepare documentation detailing the solution for the given business needs.

  • Responsible to filter the needs and wants of a requirement including the functional and non-functional requirements refine the varying messages as well as the requirements of the project stakeholders into a consistent single vision.

  • Bring innovation during solutioning in form of recommendations which improves the process through simplification.

  • Provides support on project execution such as preparing user requirements, quality control and coordinates with stakeholders to ensure the smooth and timely delivery on project

  • Adjudicate problem solutioning between stakeholders offer technical expertise to identify fact based solutioning.

  • PrepareTest requirementto ensure that it iscomprehensive and meet the User Acceptance Test (UAT) needs.

  • Reviewand signoff Solution documents, User Acceptance Test (UAT) plan and scenarios prepared by the business / program management teams within the stipulated timelines.

  • Conduct Peer-reviews on their business solutions.

  • Liaise with stakeholders to ensure test environments and any specific UAT requirements are set up in readiness for test execution.

  • Support creation of Test data in test environment.

  • Execute Test scripts, monitor and record test results against the business expectation according to the test objectives.

  • Ensure all the test outputs, PIR test results and all reports are well documented, able to spot the errors during UAT stage and proper PIR raised.

  • Work closely with business and technology stakeholders toresolveUAT defects.

  • Supports on incoming Task assessment and assist in assignment of task to the Team members.

  • Report UAT progress and highlight key areas of risk and issues.

  • ProvideUAT clearance reportafterensuring that all functionalities have been tested, defects have been identified and documented, impacts have been assessed, and resolutions provided.

  • Provide efficient technical support and guidance to production users and relevant parties.

  • Coordinate with Business / Program Management teams to obtain UAT signoff.

  • To demonstrate logical thinking and creative thinking, able to give suggestions and make recommendations.

  • Review and authorise documentations prepared by Associates / Senior Associates

  • Be a mentor to Associates / Sr. Associates by offering expertise around Business Analysis (BA)

  • Prepare end user training guide and train the trainer prior to implementation

  • Perform post implementation verification and follow up production issue and its fixing (if any) prior to project closure.

  • Represent the team at various project meetings

  • Suggest improvement (tech / process) methods to elevate testing standards.

  • Embrace change, to be a change agent for internal and external stakeholders.

  • Follow internal testing frameworks, documentation processes under Target Operating Model as set by the Development Support Team.

  • Organize and implement team engagement activities to foster closer team spirit.

  • Performs other responsibilities and duties periodically assigned by supervisor in order to meet business requirements.


  • Education: Bachelor's Degree, Post Graduate, Professional Degree in IT, Computer Science or equivalent

  • Experience: 1-2 years working experience as Business Analyst or Life Insurance Operations with knowledge in both operation and system areas are preferred

  • Language: Read and Write in English, Mandarin. Able to converse in Cantonese

  • Meticulous and able tomanage priorities to meet deadlines.

  • Positive attitude, determination to succeed, willingness to share and learn.

  • Ability to work under pressure with minimal guidance and is a team player.

  • Good verbal and written communication skillsand good interpersonal skills.

  • Willing to commit long working hour (overtime) including alternative weekend and public holiday

  • Observance of HK calendar and Public Holiday.

Job Details

Employment Types:




About AIA Group

For more than a century, AIA has strived to make a significant, positive impact for our customers and communities across Asia, reinforced by our Purpose : to help millions of people live Healthier, Longer, Better Lives . Our Purpose guides the decisions we make and the actions we take as an organisation - empowering and enabling people to understand and manage their health, while meeting their long-term savings and protection needs. We believe that helping to create a healthier Asia is one of the most important and valuable things we can do for our communities, today and in the future.

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