Business Relations Manager

Business Relations Manager

Agensi Pekerjaan Pasona Sdn Bhd
Kuala Lumpur
6-9 years
11000 - 12100 MYR

Job Description

Job Description :
➢ Business Relationship Management• Resolve escalated tenant’s issues and disputes regarding sales and services.• Collaborate with Sales Promotion department in ensuring that the strategies and objectives arealigned, ensuring that marketing initiatives support sales efforts are aligned to the businessoverall’s objectives.• Preparing reports on monthly sales information, credit reports, and relevant statistics forManagement’s review.• Conduct monthly sales report meetings between managers and staff• Understand tenants’ respective business models in order to better facilitate their business andoperations requirements and provide intelligence to relevant personnel within OperationsDepartment particularly and other relevant Departments within the Company.• Provide intelligence reporting to tenants for further betterment of performance.• Identify and create value added opportunities to further enhance sales and service according tocorporate targets.• Develop a focal point contact between tenants and other relevant Departments within theCompany.• Develop standard operating procedures to facilitate in providing quick / immediate responsetowards tenants’ enquiries, issues, problems and concerns.
Required work experience :
QUALIFICATIONS AND EDUCATION REQUIREMENTS• Candidate must possess at least Post Graduate Diploma or Bachelor's Degree in Marketing /Commerce / Business Studies, Advertising / Mass Communication, Electrical Engineering orequivalent.• At least 6 years’ experience in Mall operations and management position.• Proven track record handling Mall operations, facilities management, or marketing in a reputedlarge shopping mall or real estate company.PREFERRED SKILLS• Strong business acumen and good technical knowledge of Commercial Facilities.• Possess Mall operations and event management skill.• Candidate with knowledge and experience in handling digital and online marketing tools isbeneficial.• Excellent organizing skill, communication skill, and networking ability.• Creativity and commercial awareness.• Possess leadership quality with ability to motivate and sustain high level of teamwork amongteam members.• Fast paced, high degr

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