Business Service Analyst

Business Service Analyst

3i Infotech Limited
Kuala Lumpur
5-8 years
Not Specified

Job Description

Business Service Analyst
Contract: 6.5 months
Location: KL, Malaysia

Required Skills:
• Bachelor's degree in Computer Science, Business IT or a related study, or equivalent experience.
• In depth IT product knowledge of major applications.
• CMMI (preferred)
• At least 5 years working experience in banking related application system preferably Siebel CRM system.
• Work or involve in projects from project inception through the entire project life cycle.
• Experienced with SDLC Process Design such as ARIS, requirements engineering process and creation of functional specifications.
• Strong Experience in Siebel CRM project or financial service CRM project.
• Technical/Functional skills:

• Must have strong leadership and people management skills; ability to influence, organizational ability and time management.
• Excellent business acumen and analytical skills
• Embody the organisation culture and aligns and support of organisation vision and mission
• Excellent interpersonal, written and communication skills, interpersonal skills and the ability to interface effectively with senior business users and IT.
• Highly result oriented and can work independently.
• Demonstrates ability to build relationships and work well with peers from both business and technology stakeholders and interact effectively with internal and external parties.
• Ability to plan and prioritise work / projects in the team.
• Knowledge of Siebel Financial Services

3i Infotech ( is a global Information Technology company committed to Empowering Business Transformation.

A comprehensive set of IP based software solutions (20+), coupled with a wide range of IT services, uniquely positions the company to address the dynamic requirements of a variety of industry verticals, predominantly Banking, Insurance, Capital Markets, Asset & Wealth Management (BFSI). The company also provides solutions for other verticals such as Government, Manufacturing, Retail, Distribution, Telecom and Healthcare.

3i Infotech has over 1500 customers, including 71 in the Fortune 500 list, in more than 50 countries across 5 continents.

The Company's quality certifications include ISO 9001:2008 for BPO, ISO/IEC 27001:2005 for Data Centre Operations and ISO/IEC 20000-1:2005 for Data Centre Management Services.

The Company's Global Delivery Model provides for the best resources to be drawn from its vast talent pool across the globe to offer optimal solutions. The Company integrates its products and services to create customized solutions to allow you to undertake technology-based business transformation that allows reorganization in line with today's dynamic digital business environment.

Banking, Capital Markets, Mutual Funds, Asset Management, Insurance, Manufacturing and Government. Application Development & Maintenance, Payment services, Dataware Housing, Business Intelligence, Managed IT Services, BPO Services

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