Business Support Analyst, Cloud & Utility

Business Support Analyst, Cloud & Utility

Ctc Global Sdn Bhd
2-3 years
Not Specified

Job Description

Responsibilities : 
• Provide administrative support to the Cloud & Utility team
• Keep well-organised files and records of business activities 
• Keep Utility & Cloud Customers’ usage and billing details up to date
• Keep track of and administering renewal of SSL certification, hardware, software, monitoring tools, etc.
• Prepare utility and cloud usage report
• Prepare invoicing request
• Prepare quotation as guided by Technical Consultants or Senior Manager as needed
• Prepare and submit cloud/service provider license usage report to Principal/Aggregator
• Validate invoices from Aggregator against submitted usage report
• Consolidate billing forecast report from team members
• Prepare asset or services ordering request
• Help to keep track of Cloud & Utility asset list
• Assist with minor technical support as guided by technical consultants
• Any other administrative tasks that are required
Requirements :
• Diploma in IT or related fields 
• 2 to 3 years related administrative experience
• Proficiency in Microsoft Office Suite such as Excel and Word
• Ability to handle multiple tasks and duties simultaneously

CTC Global Sdn Bhd (CTCG) is a wholly-owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation. ITOCHU Corporation is one of the largest conglomerates in Japan and is the majority shareholder of CTC. Both CTC and ITOCHU Corporation are listed on the Tokyo Stock Exchange, and have current market capitalisations of US$2.6 billion and US$18.6 billion respectively.

In Malaysia, the CTCG team has been serving enterprise customers from major commercial and government sectors for over 40 years, starting from when it was CSA, then subsequently CSC and now as part of the CTC and Itochu Group.

Powered by a team of 600 qualified and experienced IT professionals, CTCG supports its customers through a country-wide network of 23 service centres and delivers an extensive portfolio of systems integration solutions to enable businesses to operate more efficiently.

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