CAP Services Business Development Manager Lead

CAP Services Business Development Manager Lead

Lenovo India Private Limited
Kuala Lumpur Malaysia
Not Specified
Not Specified

Job Description

Job Description :
Position Description: Lenovo is a world leader in the PC industry with offices in Europe, Americas and Asia Pacific regions. Website address: Key Objectives of Position: • This position is responsible to drive Services Sales mainly Hong Kong , Taiwan and Korea. This position will drive the portfolio demand through our Lenovo Sales team, Business Partners and through building win/win relationships with Service Providers/Partners. • The role will be accountable to ensure accurate promotion and communication of the services offerings. • The measure of success will be to meet the financial objectives by building and managing the business development and sales efforts in the assigned segment/s. Day-To-Day Responsibilities: • Day to Day Enablement of Services Sales o Develop, implement and manage programs that drive services sales. o Assist in reviewing and compiling industry trends and competitive market position. o Ensure the timely communication of Services price list and pricing tools. o Coordinate with AP teams for the set up and maintenance of services part numbers. o Attend Sales meetings and Business Partner /Service Partner meetings, prepare/provide adequate and relevant update on services sales performance and be an advocate to drive incremental revenue o As required co-ordinate and deliver training and/or portfolio overview programs. o Determine & co-ordinate monthly/quarterly offers. • Actively engage with Parts & Billable Services vendors/partners to drive increased services revenue opportunities. • Sales Support o As requested, assist with coordinating quotations, providing details on services offerings and maintaining central storage of quotations. • Marketing Support o Ensure distribution of supporting documents and updates are completed for all product launches. o Internal & Partner Website maintenance. o Provide support for regular promotions – planning and communications. • Reporting o Obtain required elements for weekly and monthly reviews. o Co-ordinate/produce ad-hoc reports as required. o Provide input/insight and suggested actions. Be an active participate in improving business process. Key Competencies Needed: • Communication skills – ability to recognise challenges, and communicate quickly and effectively with CxO level. • Great relationship building skills. • Proficient in Microsoft Office programs including Word, Excel and PowerPoint. • Excellent organisational skills must be a self-starter who has experience in managing multiple initiatives simultaneously, passion for start-up like environment. • Ability to build effective virtual teams and drive results via others in a complex cross-functional organisation • Superior knowledge of PC technology, keen focus on market trends and customer needs with exceptional analytical skills & financial acumen. • Commitment and ownership of role. • Critical thinker (solve for the right problem). • Proven ability to build turn disorder into highly repeatable processes • Can work Independently Team Involvement: • AP Services Sales & Marketing Teams • GM, Sales, Services, Marketing, Finance leaders & teams within region. • Work with Local and WW Services team to ensure accurate forecasting; own region forecast with sales. • Work with Pricing team to ensure profitable & competitive pricing; feedback loops. • Service delivery partners. Key Performance Indicators / Metrics: • Achievement of Revenue and PTI targets. • Accuracy of SAP, Services Price List (SPL), Warranty Matrix or similar, Lenovo QuickPick and any other communication regarding the services offering portfolio. • Accuracy of internal and external information material. • Timely responses to enquiries. • Any other metrics that may be identified by the Director – AP Services Sales and Marketing. Career Development Opportunities: Services Sales and Marketing Manager Position Requirements: Candidate Pre-Requisites Previous Experience: • Sales and operations experience • Experience in solution & managed services selling • Working directly with channel/customers • Problem solving skill base • Working with WW teams Qualifications: A diploma or degree, preferably in business management, marketing or finance would be highly regarded. Style of Person who would fit into Team: Energetic/passionate – committed to perform and work in a start up type environment (meaning - everything not defined and laid out in a nice clean statement)

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