Central Enterprise Network Operations - Specialist

Central Enterprise Network Operations - Specialist

Maxis Communications
Not Specified
Not Specified

Job Description


Are you ready to get ahead in your career
  • We want to empower you turn your ambitions into achievements.
  • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
  • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
  • To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical​
  • Ensuring customer satisfaction by maintaining key network KPI's which directly impacts the network's reliability. This requires 24x7 standby/shift as stipulated in duty roster
  • First Level Support & Fault restoration on Fixed Network (IPMAN,MPLS,SDWAN,etc) andTransmission (SDH,DWDM,PTN,etc) including basic handling on facilities issue (M&E).
  • First Level Support & Fault restoration for WAN & LAN setup & devices such as Load Balancer, Packet Shaper, eSBC, Media Gateway, Analog Telephone Adaptor,IP-PBX,Wifi AP, IP Phone, etc.
  • Ensuring Preventive Maintenance scheduling and adherence on network elements as per requirements are done and Corrective Maintenance to follow through adhering to ISO 9001:2015 compliance
  • Ensuring network growth & technology development by supporting sites roll out projects in order to gain coverage and dominance by expanding network footprints
  • Ensuring elements & devices inventory list always up to date
  • Collaborate with regional Business Units to ensure network readiness in line with Sales Activities
  • Ensuring prompt and immediate response to Authority & Governing Bodies (ie Police, Local Council, SKMM, ST, SBC & etc) on O&M related issues

What's next
  • Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Job Details

Always Be Ahead At Maxis, we are passionate about bringing together the best of technology to help people, businesses and the nation to Always Be Ahead in an evolving world, as we pursue our vision to be Malaysia's leading converged solutions company. We deeply believe that the key element to our success has always been and will always be our people. Visit our careers page to learn more about having a career at Maxis. The MaxisWay culture Our culture, or MaxisWay as we call it, was created to focus on three core values which are ‘Customer First', ‘What's Possible' and ‘I am Maxis'. These values are implemented in the way we interact with each other by embedding the language of commitment, performance and possibilities. Watch these videos and hear from our people who embody the MaxisWay culture.

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