Change & Training Lead

Change & Training Lead

eTeam Workforce Pte Ltd
Not Specified
Not Specified

Job Description

Job Description

  • Change Management experience in Telco Domain
  • University degree in organizational development, human resources management, business management or related field
  • 10&plus years of related business experience in organizational development and/or training, ideally in a multinational company
  • Experience leading and implementing large-scale global organizational transformation and change
  • Ideally experience in a strategic role within corporate change management initiatives
  • Knowledge of change management principles, methodologies and tools
  • Exceptional communication skills - both written and verbal
  • Practical knowledge to conceive, set up, and conduct larger training events
  • Interest in business/process automation/optimization, and technological innovation
  • Solid knowledge of tools and mechanisms to track impact of change management initiatives
  • Ability to inspire a followership and mobilize change agents that act as multipliers and foster the mindset
  • Ability to clearly articulate messages to a variety of audiences
  • Ability to establish and maintain strong relationships
  • Ability to influence others and move toward a common vision or goal
  • Flexible and adaptable able to work in ambiguous situations
  • Ability to facilitate and deliver impactful programs both in a virtual and classroom environment
  • Flexible, agile, and comfortable working in a fast paced and growing environment
  • Forward-looking with a holistic approach

  • Create and implement change management strategies and plans that maximize employee adoption and usage and address resistance
  • Apply a structured methodology and lead change management activities
  • Assess the change impact and complete change management assessments
  • Defines and tracks KPIs to monitor progress of change within a broad range of the organization
  • Actively drive a process improvement and innovation culture in line with the organization values, vision and mission
  • Identify, analyze, prepare risk mitigation tactics
  • Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
  • Integrate change management activities into project plan
  • Evaluate and ensure user readiness, and manage stakeholders across all functions
  • Support change management at the organizational level, Enterprise Change Management
  • Responsible to develop training curriculum and ensure training participation at all levels in the organization

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