MISSION / JOB PURPOSE
AXA Technology Services Asia is seeking an IT Solutions Engineer to join us in Kuala Lumpur. In this role, you will build, implement and operate IT solutions based on various vibrant technologies such as virtualization, container, JEE based middleware, API gateway, cloud, APM and big data.
We'll need you to have the ability to think creatively, a willingness to learn new things, and the ability to adapt to rapid change in a DEVOPS team.
A multi-disciplines system administrator that flexible enough to work in project and BAU mode is the best candidate to fill this role.
DIMENSIONS / KEY OF RESPONSIBILITY
- Serve as a key technical engineering resource for all digital projects, including the new cloud brokering initiatives, cloud migration, system expansion, system refits, and cloud integrations with new and existing system.
- Design, present, develop and implement end-user or enterprise Cloud Service of significant complexity according to customer requirements in accordance with global standards and in line with AXA Security standard.
- Consultancy for internal and client teams and key person for projects and initiatives (e.g. enabling new cloud service, service improvement, operations excellence, etc.).
- Serve as the day-to-day operational of OpenShift, AWS and Azure platforms running Java, Node.JS and Python applications.
- Collaborate daily with global team members and other IT teams to troubleshoot and resolve incidents and service requests.
- Follow company policies and processes while completing technical tasks and implementing technical solutions.
- Help maintain team documentation.
- Provide on-call coverage during working hours as part of a rotation, as well as periodic rostered weekend on-call support; travel occasionally to other AXA offices in ASPAC region.
- Establish and recommend policies on system use and services; help define offerings, KPIs, monitoring, and overall management of the services.
PROFILE / REQUIREMENTS
- 5+ years of experience in a system operation, application support or consulting role, with a focus on system/application server support & administration.
- Experienced Linux sysadmin, skilled at troubleshooting system or network issues.
- Good communication skills in English, written and oral. Technical writing skill is an advantage.
- Experience with enterprise systems monitoring; knowledge of Prometheus, Zabbix, or Nagios is a plus.