Collection/Recovery Officer

Collection/Recovery Officer

Agensi Pekerjaan EPS Consultants Sdn Bhd
1-4 years
Not Specified

Job Description

Client Background: Banking & Financial Solution
Location: KL
Headcount: 35
Tenure: Permanent
Remuneration: Basic Salary + OT allowances
  • To perform outbound calls to customers on their loan repayments
  • Responsible for the management and recovery of Consumer Non-Performing Loans
  • Implement action plan to minimise collection losses and maximise recoveries
  • Attend to all inbound calls vide Collections general line within promptly
  • Updates all cheques received into DMS within the same day
  • Updates all inward letters, faxes etc into DMS within the same day
  • Perform signature(s)’ verification of all documents sent by borrowers
  • Updates all inward letters, faxes etc into DMS within the same day
  • Raise maintenance all requests for (post verifications)
  • Management of Post Auction portfolio by way of timely collections of auction proceeds
  • Analyse and review weekly / monthly performance of Auction and provide corrective measures
  • Liaise with lawyers, regarding specific cases and/or to plan solutions to enhance collection of accounts
  • Negotiate with customers on settlement of account, whenever necessary
  • Review settlement of accounts

  • Requirements:
  • Preferably with a minimum Diploma in any field.
  • Candidate with at least 1 year of related working experience in banking/ finance, especially with experience in collections and related legal matters will have added advantage.
  • Good judgement and possess good knowledge of the Malaysian legal system.

  • Job Details

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