Client Background: Banking & Financial Solution
Location: KL
Headcount: 35
Tenure: Permanent
Remuneration: Basic Salary + OT allowances
Responsibilities:
To perform outbound calls to customers on their loan repayments Responsible for the management and recovery of Consumer Non-Performing Loans Implement action plan to minimise collection losses and maximise recoveries Attend to all inbound calls vide Collections general line within promptly Updates all cheques received into DMS within the same day Updates all inward letters, faxes etc into DMS within the same day Perform signature(s)’ verification of all documents sent by borrowers Updates all inward letters, faxes etc into DMS within the same day Raise maintenance all requests for (post verifications) Management of Post Auction portfolio by way of timely collections of auction proceeds Analyse and review weekly / monthly performance of Auction and provide corrective measures Liaise with lawyers, regarding specific cases and/or to plan solutions to enhance collection of accounts Negotiate with customers on settlement of account, whenever necessary Review settlement of accounts
Requirements: Preferably with a minimum Diploma in any field. Candidate with at least 1 year of related working experience in banking/ finance, especially with experience in collections and related legal matters will have added advantage. Good judgement and possess good knowledge of the Malaysian legal system.