Consumer Branch Manager - Kota Bahru

Consumer Branch Manager - Kota Bahru

Oversea-chinese Banking Corporation Limited
Kelantan Kota
5-8 years
Not Specified

Job Description

Job Description :
  • To effectively and efficiently manage the consumer sales team resources, for both Branch Banking, and Premier Banking Segments, to achieve the targets / standards for sales, high-level, consistent service quality and risk management
  • Build business partners and reciprocal business relationships
  • Manage the Sales Team Manager(s) of Consumer Banking, Branch Banking, and Premier Banking (if any) to achieve revenue targets for the branch
  • To be responsible to implement the structured engagement process with Workplace Banking Acquisition Team for incremental acquisition of new companies and individual staff accounts for the branch.
  • To be responsible for the branch’s overall relationship with the IQ Corporates for continued business growth opportunity (includes cross selling)
  • To ensure Team Manager / Deputy Team Manager plan, manage and oversee the running of iQ New / Existing corporates roadshows/events.
  • Drive Asset Under Management and Customer Information File growth for the branch by planning branch events/activities
  • Promote usage of sales & service methodology to achieve targets
  • Optimize customer interaction tools such as CRUs and campaign leads to deliver sales results
  • Achieve consumer sales team compliance in all statutory and regulatory requirements
  • Achieve a Pass in Internal & External Audit, Health Checks and Call Backs
  • Build and develop staff competencies and leadership qualities
  • In charge of recruitment and maintain low staff attrition
  • Degree in banking and finance, accounting or business administration, with at least 5 years’ experience in branch banking with exposure in sales, service & operational aspects
  • Strong Leadership & Sales Management Skills
  • Sound financial knowledge
  • Strong written and verbal communication skills
  • Good understanding of banking law and practices

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