Content Analyst - Chinese Patent Content

Content Analyst - Chinese Patent Content

6-8 years
Not Specified

Job Description

Job Description:
  • Support effective management and champion continuous improvement of our quality driven operational workflow for translated Chinese patent content by optimising the use of editorial resource to enhance our content, carrying out quality analysis to optimize our workflow and operational practises and providing oversight of the name dictionaries.
Key Responsibilities:
  • Provide quality assurance checks for the translation of assignee, inventor, agent names translations and address data.
  • Update translations of the translation of assignee, inventor, agent names translations and address data.
  • Analyze quality checks from weekly publications of Chinese patents to drive weekly selection and allocation of names for editorial enhancement.
  • Review suggestions applied to local name translation dictionaries, approve valid suggestions and oversee updates to master dictionaries.
  • Manage customer cases assigned by the Customer Service Desk and operational requests for translation enhancement, allocate retranslation/enhancement requests and manage any associated updates to the master dictionaries.
  • Provide data analysis and reporting from periodic quality benchmarking reviews.
  • Provide analysis and feedback of quality assurance data to drive continuous content improvement.
  • Provide analysis and suggestions for process and content improvements as part of the daily role or through participation in project teams.
  • Support Chinese patent assignee (PACO) team in reviewing and researching the correct translation of company entities to ensure a joined-up approach to the translation and identification of companies.
  • Undertake any other reasonable duties as requested by your manager on a permanent or temporary basis.

Contacts: Beijing Team, IP Solutions Front End Team (London), Operations Manager First Level Data Operations (Munich), Customer Service Helpdesk, other Clarivate employees as needed.
  • Excellent read, spoken and written Chinese (Mandarin) and excellent read, spoken and written English.
  • Excellent in spelling Chinese character in Pinyin.
  • Excellent in the standard Mandarin pronunciation.
  • Bachelor's degree.
  • Excellent written and verbal communication skills.
  • Previous experience in quality control is preferable.
  • A customer-driven approach and good commercial awareness.
  • Effective time management and organisational skills with the ability to set priorities and achieve deadlines and targets.
  • A team player with the ability to work under own initiative, driving concept to conclusion.
  • Excellent interpersonal skills.
  • Problem identification and solving skills.
  • Visible 'can do' approach to work and a positive attitude to change.

It is the policy of Clarivate to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Clarivate will provide reasonable accommodations for qualified individuals with disabilities.

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About Clarivate

Clarivate(tm) is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world's most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. We now have more than 8,500 colleagues in over 40 countries worldwide, and we work with over 200 partners to deliver value and success for our customers. Today, Clarivate is a publicly traded company, listed on the New York Stock Exchange under the ticker NYSE:CLVT. Clarivate is committed to building, nurturing, and developing a diverse culture of belonging where new colleagues can bring their authentic self to work every day! Join us!

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