Content Lead

Content Lead

7-10 years
Not Specified

Job Description

Job Description:
  • Lead IPR / HSA / Legal team, UAT / Category management team, Counterfeit team, Search Recommendation, Product QC, Livestream QC, Feed QC, Campaign Tagging, Platform QA, Shopee Mall team
  • Implemented SOP, report compilation on weekly basis, training, maintaining products quality in MY platform
  • Lead continuous process improvement within all sub-department
  • Compile report and assist IPR / Legal cases, to make sure new features UAT developed by PM / Regional and Developers are completed
  • Assist improve DS projects and counterfeits clean-up for MY platform
  • Lead and assist in the planning and implementation including decision making
  • Maintain operational performance and quality improvements
  • Active monitoring, support and train team member's performance in alignment with departmental KPI
  • Other ad-hoc and initiatives assist the manager to provide any input regarding work/person related whenever requested, i.e. resolve critical emails involving upper management, liaise with the government sector, serve as a legal witness, provide police statements related to Content MY

  • Bachelor Degree / Diploma with exposure in Content management, preferable someone with more than 7 years of experience
  • Must have - Good stakeholder management and people management skill (large team)
  • Proficiency in SQL, Excel and Powerpoint
  • Strong analytical and problem-solving skills: the ability to draw insights from data, research and design practical and scalable solutions
  • High energy, self-motivation and ability to thrive in a fast-paced working environment with a customer-focused attitude
  • Logical thinking with excellent verbal and non-verbal communication skills

Job Details

About Shopee

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