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Content review Analyst - Process Executive

Cognizant Technology Solutions Asia Pacific Pte. Ltd
Kuala Lumpur
0 - 5 Years
Not Specified

Job Description

Detailed information about the Job:

  • Accountable for the success and quality of the process
  • Ensures that the process is followed correctly in Service Operations
  • Approves management reporting and tool requirements
  • Help improve the defined processes as we create more automation and gather information
  • Agent will also be trusted to maintain a high degree of confidentiality while meeting strict deadlines.

Other Information (if there is any):

  • 6+ months of experience in digital space
  • Proactively identifying Problems
  • Documentation support & research
  • Basic project skills
  • MS Office skills
  • Excel (functions, pivots, data analysis)
  • Strong attention to detail
  • High analytical and research skills
  • Data entry experience
  • Quick learning and understanding of complex processes
  • Experience with social networking (or similar programs)
  • Internet Savvy
  • Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision
  • Good Analytical & Coordination skills are essential.
  • Good interpersonal and communication skills
  • These incumbent/candidate who joins us will be supporting Arabic markets that would include the countries where Arabic languages are spoken.

Job Location Kuala Lumpur, Malaysia
Nationality Malaysian Citizen only
Minimum Experience Fresher's to 5 years
Education Bachelor's degree/ Diploma

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients'‚Äč business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

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