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CRM Specialist

Prospects Enterprises
Selangor
2 - 8 Years
Not Specified

Job Description

Responsibilities:
• Analyse customer information within the CRM database and tools
• Refine and prepare HTML based marketing content for delivery
• Prepare CSS and email related content based on direction from the retention and acquisition departments
• Configuration, implementation, and customization of Marketing Automation tools and Email Marketing tools
• Optimize SQL queries, indexes and tables to achieve better CRM delivery performance
• Support and consult on new automated marketing efforts
• Develop and implement best practices in automated retention and lifecycle management
• Develop customized promotion web pages and landing pages
• Collaborate with cross functional teams – including designers, developers from other teams
• Assist in UAT and training as relevant
Requirements:
• Have a minimum of 2 years web development experience
• Experience with developing customer communications – ie., EDM, landing pages, database
• Some back-end coding knowledge required
• Knowledge of other coding languages is a plus – PHP, Java, SQL, HTML, CSS
• Preferrably with experience in programming, managing, customizing and launching campaigns and reporting on relevant Marketing Automation platforms
• Familiarity with version control systems (eg. git)

AP Prospects Executive Sdn Bhd

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Functions : IT

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level Hiring For: Mid Level

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