Customer Care Consultant

Customer Care Consultant

Agensi Pekerjaan Intelek Talent Solutions Sdn Bhd
1-5 years
Not Specified

Job Description

  • Handle incoming calls professionally and provide accurate and timely information, alternatives and solutions to customers on products and services.
  • Keep abreast of the latest information regarding the company products and services.
  • Apply proper phone etiquette to manage various customer situations.
  • Ensure organization's service level are achieved through immediate resolution of product and service inquiry or complaints.

20 years and that’s just the start of things to come. We believe in innovative recruitment in which our candidates’ interests are prioritized above all else, hence our motto “Candidates first. Everything else will follow. This believe led us to the birth of Intelek in 1999 and it’s a value we still hold true till today. Since then, we have grown exponentially to become Malaysia’s leading homegrown recruitment and staffing agency with a total of two locations throughout Malaysia.

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