Customer Service Executive ( 6 Months Contract)

Customer Service Executive ( 6 Months Contract)

Agensi Pekerjaan EPS Consultants Sdn Bhd
2-5 years
Not Specified

Job Description

Location: Kulim Hi Tech
Headcount: 1
Tenure: Contract 6 Months
A Customer Service Executive’s role is to ensure a business’ customers receive outstanding support and all their needs are met. Customer Service Executives oversee the customer support department’s day-to-day functions as well as establish standards and protocols to be used by the customer service team to promote customer satisfaction.
Job descriptions:
•Diploma or Degree in Business Administration or related discipline
•Min 2 years of Customer Service and order processing experience, preferably in similar industry
•Experience in Vacuum industry will be an added advantage
•Ability to effectively manage customer base, have direct contact with customer and/or sales offices alike
•Well versed in SAP
•Proficient in Microsoft office applications
•Problem solving skills needed to be able to quickly resolve customer complaints and other issues that may arise from time to time
•Excellent communication and interpersonal skills required
•A reliable, organized and meticulous team player with a positive mindset
•Ability to multitask and work independently
•Good communication skills and team player
•Possess flexibility and ability to effectively perform multiple functions at a time
•Ability to work under pressure and still meet up with deadlines without making errors

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