Customer Service Executive

Customer Service Executive

eTeam Workforce Pte Ltd
Not Specified
Not Specified

Job Description

Job Description :
Customer Service Executive
Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedbacks, and other raising issue related to the company's products
To exceed customers expectations in terms of customer service & accurate information.
Work in a team to achieve the required KPI elements and SLA.
Project: E-Commerce
Position Title (Agent): Customer Service Executive
Inbound/Outbound: Inbound
Chanel: Phone/Mail/LiveChat
Job Description: Handling inquiries related to buying or selling goods over online services.
Requirements: Japanese (Keigo)
Working hours: 24 hours Rotational Shift
Salary packages: Basic RM6,000 + KPI up to RM300 + Night Shift allowances up to RM600
Facilities & Benefits:
• Working permit provided
• One-way flight ticket to Malaysia
• Airport pick up service
• 2 weeks free accommodation on arrival
• Annual Leave 12 days, Medical Leave 14 days
• Medical coverage provided
• Free shuttle service to & from the office
• Railway station at a walking distance / also with drop facility
• Free English training

Job Details

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