Customer Service Executive

Customer Service Executive

eTeam Workforce Pte Ltd
Malaysia
Not Specified
Not Specified

Job Description


Job Description :
Customer Service Executive
Responsibilities:
Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedbacks, and other raising issue related to the company's products
To exceed customers expectations in terms of customer service & accurate information.
Work in a team to achieve the required KPI elements and SLA.
Projects
Project: E-Commerce
Position Title (Agent): Customer Service Executive
Inbound/Outbound: Inbound
Chanel: Phone/Mail/LiveChat
Job Description: Handling inquiries related to buying or selling goods over online services.
Requirements: Japanese (Keigo)
Working hours: 24 hours Rotational Shift
Salary packages: Basic RM6,000 + KPI up to RM300 + Night Shift allowances up to RM600
Facilities & Benefits:
• Working permit provided
• One-way flight ticket to Malaysia
• Airport pick up service
• 2 weeks free accommodation on arrival
• Annual Leave 12 days, Medical Leave 14 days
• Medical coverage provided
• Free shuttle service to & from the office
• Railway station at a walking distance / also with drop facility
• Free English training

Job Details

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