Customer Service Executive (Fashion Industry, English Speaker)

Customer Service Executive (Fashion Industry, English Speaker)

Aegis BPO Malaysia Sdn Bhd
Selangor
0 - 5 Years
Not Specified

Job Description

RESPONSIBILITIES:
• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
• To exceed customers expectations in terms of customer service & accurate information
REQUIREMENTS:

• Candidates must possess at least a SPM and above
• Malaysian
• Required language(s): English (fluent spoken English will be added advantage)
• Minimum 1 year of working experience in the service industry will be added advantage for this position.
• Fresh graduates who are interested to start their career in a call centre are also encouraged to apply - Full Training Provided
• Applicant must be willing to work in Ara Damansara & rotational shifts
FACILITIES AND BENEFITS:
• Full equipped gym with aerobics studio & shower facilities
• Rest & relax are (pool, foosball, etc)
• Mother room
• We are located nearby shopping malls and housing area
• Aegis hires from across the globe so there is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc)

Aegis is a global outsourcing and technology services company committed to impacting clients’ business outcomes by focusing on enhancing customer experience across all touch points and channels. Aegis has operations in 37 locations across 9 countries with more than 37,000 employees. Aegis services over 150 clients from verticals such as Banking and Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Consumer Goods, Retail and Energy & Utilities.

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