Customer Service-Mandarin Speaker

Customer Service-Mandarin Speaker

Enterprise Software Solutions Pte Ltd
Johor
0 - 1 Years
Not Specified

Job Description

•Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer’s need.
•Provide customer support using the English or Mandarin language via phone , email or Chat
•Resolve customer queries efficiently and escalate problems promptly.
•Ensure necessary and appropriate follow up actions are taken.
•Minimum 1 year of working experience in the service industry will be an added advantage for this position.
•Candidate must possess at least a SPM/Diploma/Degree level or equivalent..
•Candidate with Degree level qualification in other fields of study are also encouraged to apply
•English – Level 3, Mandarin – Level 4, Cantonese – Level 4


Language proficiency in Mandarin and English
Education Requirement - at least SPM
Work Schedule - rotating shift and public holiday
Basic Salary - RM2500
KPI Incentive - RM 400
Night Shift Allowance - RM 300
6 Day Working Allowance - RM 300

We are a fully integrated Singapore based IT services with a leading portfolio emphasizing on rapid change and innovation to deliver a broad spectrum of support services to satisfy our clients’ needs and wants around the globe.

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level Hiring For: High Level

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