Customer service Representative

Customer service Representative

Quess Corp Limited
Kuala Lumpur
0 - 5 Years
Not Specified

Job Description

  • Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary
  • Sign up customers for I-Banking
  • Route calls through IVR where applicable
  • Maintain contact records to reflect current information

A USD 400+ million Group, attracted investment from USD 37 (as on 30th Sept’14) – Canadian Multinational, Fairfax Financial Holding Group. It was founded in 2007, now also operating in 8 countries: USA, Canada, Sri Lanka, UAE, India, Malaysia, Philippines and Singapore with employee strength of about 100,000 servicing over 1500 clients.

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