In this role, you will provide technical, policy and procedure guidance to the Success Team and ensure that the team is developing and maintaining customer relationships that promote retention and loyalty.
Job Description : *The Customer Service Agent plays a key role in assuring the customer service delivery to our customers. The Customer Service Agent provides mostly email and telephone support to our customers.The primary purpose of this role is to
Job Description : Prepare management reports and other reporting in compliance with the statutory requirements, accounting standards and corporate guidelines.Timely submission of financial statement and board papers to shareholders.Handle SST relate
Job Description : To oversee and ensure smooth operation of the CS Team.His/her responsibilities includes:•Troubleshoot and resolve operational issues escalated by CS team members, and implement preventive measures•Manage staff’s productivity and ex