Customer Support Advisor- Mandarin & English

Customer Support Advisor- Mandarin & English

Two95 International Sdn Bhd
Kuala Lumpur Malaysia
3 - 6 Years
Not Specified

Job Description

Job Description :
Position: Advisor-Customer Service (Mandarin & English)

  • Type: Full Time
  • Exp required: Min 3 years
  • Salary : 5500 RM
  • Location: Menara 1 Sentrum, KL Sentral
  • Liaise with Business Unit on status of service request
  • Filter call base on product and require different assistance such as software help and to transfer to the department in charge
  • Provide guidance and steer Handle incoming queries on phone calls/ emails and portal
  • Previous experience in a customer support role
  • Must possess a clear speaking voice and strong verbal communication skills in English, Bahasa Malaysia, Mandarin, and Cantonese
  • Customer oriented mindset
  • Able to work efficiently in a fast-paced environment
  • Self-motivated and execution oriented
  • Ability to work on Multi Tasks and should be flexible
  • Local Citizen or Permanent Resident (PR)

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