Customer Support Deployment Engineer

Customer Support Deployment Engineer

Orange
Not Specified
Not Specified

Job Description


JOB DESCRIPTION
about the role
MISSION
Your mission will be to support deployment and integration of new customers in APAC. It could be on customer premises or in the cloud.
But also to support their growth on their day-to-day activities on technical and functional aspects
RESPONSIBILITIES
Your main tasks in devops and engineering team will be:
  • Ensure the deployment, installation and commissioning phase of our digital TV products,
  • Manage the integration phase of our OTT/IPTV software solutions in the operator environment,
  • Work with the customer on the solution implementation
  • Train the customer's technical and operational staff,
  • Contribute to the technical optimization of solutions,
  • Provide N2/N3 technical support on production environment.

about you
Skills
Soft skills
  • Fluent in English customer facing communication
  • Ability to work with remote teams in different timezones
  • Analytical mind and be force of proposition
  • Self-driven
  • Innovative - ability to learn and work with new technologies

Education and Experience Requirements
Master or Engineering school
Additional Information
You have unique experiences, skills and passions. Why not bring them all to Orange
Here, you can experience a rich, rewarding career and lifestyle that will surprise you with its breadth and potential. Imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make here at Orange.
We value our employees through various recognition programs at country and region and global level.
department
Hosted Staff, HR Svc Contracts

About Orange

Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

Job Source : orange.jobs

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