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Customer Support Executive ( Great opportunity to start your career ) ( mandarin / cantonese )

Net2source LLP
Johor
0-5 years
Not Specified

Job Description

Position: Customer Service Associate
Responsibility:
- Demonstrates clear and polite written communication
- Escalates customer issues appropriately and correctly. Demonstrates timely accurate and professional customer service
- Maintains a positive and professional demeanour and portrays the company in a positive light
- Demonstrates knowledge and use of departmental resources, policies and procedures
- Maintains email handle time, while remaining friendly and informative (after call email to customers)
- Maintains productivity and quality standards
- Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions
- Demonstrates appropriate sense of urgency for customer responses
CSAs will respond to inbound customer inquiries. CSAs will use a wide variety of cloud based tools to navigate customer accounts, research and review policies, and communicate effective solutions.
Kindly Contact me:
Email Id- [Confidential Information]
what's up + 918587037578
Skype id - [Confidential Information]

NET2SOURCE AT A GLANCE:

Net2Source is a Global Workforce Management Solutions Company, headquartered in New Brunswick, NJ with its local offices in Texas, California, Florida, Illinois, Colorado and Michigan and its global operations in 9 counties Canada, UK, Europe, UAE, Malaysia, Australia, China, Singapore and India. It is expanding its footprints further. We have been growing at a pace of 100% YOY sales revenue maintaining a healthy bottom line by adopting the best lean management practices and global delivery model. We have 15 local sales offices across US and 3 coast to coast Delivery centers in San Jose, CA; Dallas, TX and New Brunswick, NJ with our global COE in India, Canada, Malaysia & Dubai.

At Net2source, we strive to ensure our customers get better business agility, visibility and flexibility with our best in class services. I came across multiple Job openings for your organization while visiting your website.

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