Customer Support Executive

Customer Support Executive

Company Name Confidential
Selangor
0-5 years
65000 - 75000 MYR

Job Description

Job Location: Cyberjaya, Selangor
Job Scope:
Provide customer service by greeting and assisting customers who contact us thru internet or phone call.
Handles inquiries and act base on customers’ queries. Consult superior for unsolved issues and follow up on it until it is solved.
Required skills:
Computer literate and have basic knowledge in MS Word and MS Excel.
Self-disciplined and can work independently; Passionate in customer service.
Able to speak and write in Malay, English and Mandarin.
Working hour:
4pm-12am OR 8pm-4am OR 12am-8am
Work 6 shifts a week
Employee can choose offday date or offshift time 2 weeks in advance during schedule arrangement
Employee can take more than 1 offday in a week or long holiday but pay will be calculated base on total working days
Salary:
Net pay RM5,000 per month/ OT RM25 per hour
Salary disbursed twice a month (middle and end of each month)
Performance bonus will be given once every 6 months
Successful applicants will receive on job training of 1 to 2 months. Salary of RM5,000 will be given as usual during training period. Anyone interested please 'Apply' here or email your resume to: [Confidential Information]
工作地点:赛城,雪兰莪
岗责:
电网络客户,并给予正确的处和满的回;
处询问安排进展跟进进程与沟通,最大度的高客户满度。到能解决的问题交主管处,并跟进进展直至解决。
任资格:
基本电脑与Microsoft Office Word 和 Excel的作,有一定的网络知识基础;
有纪律,能独立工作,一定有 客户为先的务精神;
能说与写国语,英语和语。
工作时间:
4pm-12am 或 8pm-4am 或 12am-8am
一星期工作6个
公两个星期会安排一次时间表。员工以在公安排时间表时自行选择哪天拿或哪个时间拿
员工以在一星期内拿超过一天的期或拿长,但月薪会根总工作天结算
薪酬:
净月薪RM5,000 / OT时RM25
月薪分月头月中两次
六个月会一次表现评估花红
被录者将接一至二个月的在培训。在培训期间月薪会一样是RM5,000
有兴趣者请在此'Apply'或将您的简历电邮至: [Confidential Information]

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