• Customer service by telephone, mail and chat.
• Sometimes required to use some level of judgement in defining solutions, adapt existing process, and escalate critical or more complex queries to the next level for resolution.
• Have the ability to deliver quality work in a fast paced environment.
• Understand client policies and guidelines.
• Attend and solve doubts complaints and comments to users/customers.
• Ability to perform different tasks at once.
• Flexible to work in shifts.
About Tech Mahindra – Tech Mahindra represents the connected world, offering innovative and customer-centric information technology services and solutions, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.9 billion company with 113,550+ professionals across 90 countries, helping over 926 global customers including Fortune 500 companies. Tech Mahindra is amongst the Fab 50 companies in ASIA (Forbes 2016 list). Tech Mahindra is ranked 15th on the Forbes Digital 100 list, which ranks the top 100 public companies that are shaping the digital economy. Tech Mahindra is the highest-ranked non-US company on the list. In 2018, we also made it to Forbes Asia Fab 50 list as well.
Tech Mahindra offers a fast-paced career with global exposure to best business practices and a chance to be at the forefront of cutting-edge technologies. If passion to achieve is what drives you, then Tech M is the place to be!!
At present, We are looking for aspirants for our BPO division. Have a lot of exciting opportunities with us. Due to our varied customer base and geographical diversity, we have the following opening relevant to you skill-set:
Simple body text this will replace with orginal content