Customer Support_ Native Japanese _ KL,Malaysia

Customer Support_ Native Japanese _ KL,Malaysia

Quess Corp Limited
0-5 years
Not Specified

Job Description

Language: Japanese and English

· Understand customer enquiries and respond via applicable channels: email, chat.
· Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
· Manage customer escalations and ensure that these are answered, tracked, and escalated as required
· Perform all procedures accurately, including following Facebook documented call flows, work processes, data entry requirements, and complaint management processes

Quess Corp. Ltd., the leading global business services provider firm, was established in 2007. Headquartered in Bengaluru, the company has a pan-India presence with 65 offices across 34 cities along with overseas footprint in North America, the Middle East and South East Asia. It serves over 1700+ customers across 5 segments namely Industrials, Facility Management, People Services, Technology Solutions and Internet Business

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Functions : Banking

Industries : Banking/Accounting/Financial Services, ITES/BPO, IT/Computers - Software, Telecom

Skills/Roles I hire for: Customer Service, Sales, Marketing, Business Development, Technical Support

level Hiring For: Junior Level, Mid Level, High Level

I am expertise in language hiring like Japanese/Korean/Hong Kong/Thai/Vietnam/Chinese/Cantonese/Mandarin/English/Tamil/Arabic for Asian countries.

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