Data Entry

Data Entry

Tentacle Sso Sdn Bhd
Kuala Lumpur
1 - 6 Years
34356 - 51533 MYR

Job Description

Responsibilities:

  • Prepares and reviews materials to communicate issue resolution for external customers, coordinating with external-facing representatives as appropriate.
  • Owns and reviews reports detailing performance indicators, sales trends, and other sales data-related analysis; highlights implications, drawing conclusions and recommendations from trends and observations.
  • Coordinates exempt level team members by providing project management (e.g., coordinates day- to-day activities),
  • Manages post-sales order management (e.g., specialized product builds, performance reports, data analysis); handles a limited number of the most complex customer accounts.
  • Manages relationships with other departments and support groups (e.g., internal sales, audit, operational support, delivery)
  • Ensures resolution of open order (backlog) report by coordinating team members and reaches out to supply chain or factory to determine source of delay; communicates status and ensures any escalated issues are resolved.
Knowledge and Skills
  • Excellent communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required.
  • Excellent teamwork skills.
  • Expert time management skills.

Tentacle Technologies is a young, knowledge driven Software Company offering superior Information Technology services for its global customers. Tentacle Technologies is a global Solutions Specialist with a dedicated focus on the Banking, Financial Services and Insurance vertical. Our core competency lies in Complete Business Solutions and Technical Consulting Resources, both industry and technology specific.

Tentacle Technologies is a quality conscious, cosmopolitan and flexible organization. As teams, we are geared towards innovation and technology, using proven software methods to deliver cost effective solutions for the global market. We strive for the 'right'- first time, every time - through continuous improvement.

'Knowledge Is Power And Tentacle Is The Power House'

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