Data Reviewer

Data Reviewer

eTeam Workforce Pte Ltd
Malaysia
Not Specified
Not Specified

Job Description


Job Description :
Job Description
Working toward creating a positive environment and improve user experience online.
Managing and safeguarding content effectively on digital platforms.
Respond to user inquiries with high quality, speed, empathy, and accuracy.
Understand and remain up-to-date with client policies and guidelines
Resolve inquires according to defined policies and procedures.
Fulfill base productivity and quality requirements.
Job Responsibility
Fresh Graduate to 6 months of experience in calls center are encouraged to apply.
Ability to work on holidays and weekends, including rotational shifts as directed by their team.
Able to speak and read Cantonese and English (native speakers are highly preferred).
Passion for ensuring a world class user support experience.
Quick learner and adaptable to learn new processes, concepts and skills.
Training
Individuals are provided paid training (typically 3-4 weeks or 4-6 weeks upon joining), depending on the
group supported. During the training and initial ramp-up period, individuals will work day hours as
determined by the team. Thereafter, you will transition to your respective schedule.

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