Delivery Manager

Delivery Manager

Standard Chartered
7-10 years
Not Specified

Job Description

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities

  • The role will be responsible for handling the Delivery for the ATM Switch, Debit Cards & Scheme Recon process.

  • Build effective relationship and partnership with the business stakeholders to support their technology needs.

  • Review the User Journey document from the Business & break down the same in to simpler User stories

  • Be an excellent team player & have very good techno-functional knowledge.

  • Should be open to receive both positive/ negative feedback from the stakeholders & constructively work on the loopholes in the areas of concern


  • To be a team player in the Scrum team & contribute effectively to the Team&rsquos success


  • To manage the Country Business stakeholders efficiently


  • To adhere to the GBS [Malaysia] nWoW processes

People and Talent

  • Extensive knowledge on the ATM Switching technology & pre-dominantly on the ISO 8583 message specifications

Risk Management

  • To manage all the existing risks currently present in BAU & work on the mitigation plan


  • To be an active participant in Governance council.

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group&rsquos Values and Code of Conduct.

  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Leadto achieve the outcomes set out in the Bank&rsquos Conduct Principles: [Fair Outcomes for Clients Effective Financial Markets Financial Crime ComplianceThe Right Environment.] *

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

  • Country Technology Management/CSS.

Other Responsibilities

  • To complete all the E-learnings assigned & abide by the Group&rsquos Code of Conduct policy

Our Ideal Candidate

  • Experience in handling VISA/MasterCard & other schemes related projects/support queries. Agile certification would be an added advantage.

  • Qualification: Bachelor of Engineering/Technology in Computer Science/Information Technology. Experience in Switching technology in any of the MNC/Banks will be an added advantage.

  • Years of experience: 7-10 yrs

Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.

Job Details

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