Desktop Support engineer -3+yrs of exp. - 1 year plus extendable Contract-Singapore-10 positions

Desktop Support engineer -3+yrs of exp. - 1 year plus extendable Contract-Singapore-10 positions

Glosap Consulting Sdn Bhd
Other - Malaysia
3 - 5 Years
Not Specified

Job Description

We are looking for Desktop Support Engineers initially for 1 year contract plus extendable for our Client’s project in Singapore.
The JD of the Opening is as follows ;
Desktop Support Engineer
Responsibilities:
• Provide excellent customer service
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS or any bank standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of bank access and in-house applications.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.
Requirement:
• At least a Professional Certificate, Diploma or Advanced/Higher/Graduate Diploma.
• Prefer minimum 3 years banking / healthcare environment experience.
• Good attitude, willing to learn and work in a team.
• Strong problem-solving skills.
• Excellent client-facing skills.
• Professional presence and excellent communication skills.
Skill sets:
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Windows OS (Must know Windows 7)
Monthly Salary:
• 2K to 2.5K ( depends on the skills and experience )
Contract Period:
• 1 year + Extendable contract
Eligiblity to work in SIngapore( Singaporean/PR/DP) can apply.
Don't have any S Pass quota .

Job Details

We are delighted to share that many Global MNC has chosen Glosap (www.glosap.com ) as their preferred partner for the deployment of SAP/ ERP / CRM, Robotics [RPA] with Artificial Intelligence [AI] and Digital work force for Optimization of their finance, Operations, Manufacturing, Supply chain & Logistics and Trading services.

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Robotic process automation (RPA) enables organizations to effectively automate tasks, streamline processes, increase employee productivity, and ultimately deliver satisfying customer experiences.

Robotic Process Automation (RPA) is the latest technology that allows a soft “robot run on the SAP ECC / S4 HANA / ERP / CRM / Excel / Outlook / Custom system to emulate and integrate the actions of a human interacting within digital system to execute a business process where RPA able to SAVE COST 80%, SAVE TIME 80%, AND REDUCE ERROR 62%.

We are happy to share that the emerging business process automation technology [software robots and artificial intelligence (AI)] workers is in the enclosed document for your perusal.

We will be arranging a demo session any time this week or next week based on the availability of your management team.

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Functions : IT

Industries : Consultancy, IT/Computers - Software

Skills/Roles I hire for: Sap Consultant, Software Developers, Software Test Engineers, Agile Coach

level Hiring For: Mid Level, High Level

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