Digital & CX Manager

Digital & CX Manager

Reckitt Benckiser India Pvt Ltd
Kuala Lumpur Malaysia
3-6 years
Not Specified

Job Description


Job Description :
As a Digital & CX Manager (Web&App) , you’ll be responsible to help us drive growth by driving new acquisition in an efficient and scalable approach through digital channels. You will be a key member of the Digital and CRM marketing team and will report directly to the Head of Digital Marketing & CRM.
SUMMARY OF RESPONSIBILITIES:
  • Champion the Enfamama A+ Club Mobile App including new features/ trackers introduction, App UIUX, new content & engagement strategy.
  • Continue to lead the Enfagrow Website SEO with Moments of Meaning contents development.
  • Translate new communication (MoM/ other contents including any new updates/ news) across different consumer journey touchpoints mapping with defined audience, KPIs, assets, and retargeting strategies to move consumers across funnels.

QUALIFICATIONS, SKILLS & EXPERIENCE:
  • Bachelor’s Degree in any fields.
  • At least 3 years experience in mobile application & website management.
  • Experience in project management and leadership of cross-functional teams
  • Exceptional organizational skills with attention to detail
  • Strong work ethics, a professional attitude, and a desire to excel
  • Strong organizational skills and ability to multi-task, prioritize and meet deadlines
  • Great communication skills (both oral and written)

Job Details

Employment Types:

Industry:

Function:

IT

Reckitt offer very competitive salaries with excellent benefits and the chance to progress your career within a truly global organisation. RB is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence and business need.

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