Digital Marketing Campaign Specialist Hong Kong- KSS HK

Digital Marketing Campaign Specialist Hong Kong- KSS HK

Teledirect Telecommerce Phils Inc
1-2 years
Not Specified

Job Description

Do you want to be part of an award-winning, premium, and fast-growing outsourcing provider Do you want to work in a company that puts your growth and happiness on top of its priorities
We are looking for awesome additions to our growing workforce. Be home, belong, and start your #BeHappier journey with TDCX today!
Top Reasons to work with TDCX
• Attractive Remuneration
• Comprehensive Medical Care and Insurance Coverage
• Premium and Instagrammable Workspaces
• Engagement and Recognition Programs
• Strong Learning and Development plans for your growth and career acceleration
• Easy to locate area with direct access to public transport
• Positive culture for you to #BeHappier at work
• Enjoy flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company with 25 years of experience and more than 200 industry awards
What is your mission
• To manage and optimize existing Advertisement campaign components including, but not limited to – Ad Copy, Bid Prices, Cost per Conversion, Cost per Click, Keyword Research, etc.
• To help create and implementation of campaign strategies including keyword research and analysis.
• To create performance reports with recommendations for improvements.
• Tracking of funds in account and maintaining conversation.
• Knack of implementation new technologies automation capabilities that enhance SEM efforts.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
    Pitch and impact assigned customers in accordance with training provided, standards and policies with a focus on deep level insights, customer success, upsell strategy, and strong relationship managementServe as a trusted consultant with customers to onboard, develop and optimize advertiser’s campaignsInterpret and develop business plans focused on driving customer goal achievementHit productivity, upsell, and customer impact targetsHandle a moderate volume of potential clients on a daily basis through outbound and inbound calls, aligning support with opportunitiesManage day to day activities independently and proactively based on customer needs and incentives.

Who are we looking for
    1-2 years overall work experience with 1 year as minimum in outbound selling role.Native level of Cantonese and Fluent in EnglishPrevious experience, preferably in the digital industry, in a sales-focused environment, in the following areas:
      Account managementB2B Sales / business developmentHigh volume call centerPortfolio managementCustomer / technical support
    Familiar with and desire to exceed sales targets or sales KPIsA team player with ability to work in fast-paced and constantly evolving environmentTechnologically capable and able to quickly learn customer service software applicationsDependable, reliable with strong work ethicStrong verbal and written communication skills in order to pitch on the phone and compose effective proposalsFlexibility in switching between duties and assignments as per requirementGood time management skills with ability to organize and own their own day

• Has strong communicative skills and a flair for selling creative market solutions
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
• Excellent verbal and written communication skills in English and the language of supporting market

Job Details

Employment Types:




We serve some of the world’s best brands from our centers of excellence in Singapore, Malaysia, Thailand, Philippines, Hong Kong, China, Japan, India, Romania, Spain and Colombia. We specialize in perfecting our client's customer experience and elevating their sales.We are guided by a talent philosophy — selecting and employing the best professionals to make the outsourcing industry better for our people and our clients.Our company has won over 200 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.

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