Digital Processing Team

Digital Processing Team

Oversea-chinese Banking Corporation Limited
Not Specified
Not Specified

Job Description

Job Description :
  • Experienced in onboarding of customers (admin related tasks such as filling/checking application forms, adhering to bank protocols, processing applications)
  • Well organised and able to multitask between handling customer calls, processing application forms and following up with internal and external stakeholders to successfully onboard an online account application
  • Experience in customer service is essential
  • Proficient in English, Chinese and Bahasa Good knowledge of additional languages will be a definite plus
  • Working knowledge of MS Office - especially in excel and tracking of application cases
  • Tech savvy with knowledge of telephone equipment and relevant computer programs
  • Knowledge of performance evaluation procedures
  • Outstanding communication and negotiation abilities
  • A results-oriented approach
  • Excellent organizational and leadership skills
  • Ability to work under pressure

Job Details

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