Digital Transformation Senior Specialist

Digital Transformation Senior Specialist

Maxis Communications
10-13 years
Not Specified

Job Description

We are looking for a great new talent to join us!
We have these requirements.
We want you to be somebody who share our values, and embrace the Maxis culture. We want you to be:
  • POSITIVE about the people and the world around you,
  • PASSIONATE about what you do,
  • Happy to be COLLABORATIVE with your colleagues, peers and business partners

Obviously we want you to have the skills, qualifications and experiences to do the role and good at communication too. But most importantly, we want you to be someone who is eager to learn and grow with Maxis.
Why does this job exist and why is it critical​
  • Look for and communicate opportunities to increase successful use of automation & digital techniques to improve the effectiveness of Maxis lines of business and support functions.
  • Input to the creation of strategic change plans using Digital to the benefit of Maxis, promoting brand equity and achievement of competitive advantage and/or cost reduction and productivity improvement.
  • Represent the Digital Transformation agenda across Maxis, demonstrating thought leadership in aspects of digital economy, smart cities, automation, the practical application of data & analytics and process re-design both generally and particularly as they relate to the Senior Specialist’s allocated domains (eg. digital channel, or next generation networks).

With regard to Maxis strategy
  • Support the Head of Digital Transformation research, innovation and analysis to enhance formulation of long range and annual strategies and business plans for use of digital automation across Maxis and their impact on operating lines of business.
  • Support accountable Senior Leadership Team (SLT) to understand and articulate opportunities within their area of accountability, and track the execution of agreed digital strategies within those SLT-led departments.Review and monitor performance on key parameters periodically and support the relevant SLT members to develop course correction plans as necessary.

With regard to Execution of Initiatives and Operation of solutions
  • Support one or more assigned Divisions in establishing processes for progressive delivery and change management requires for an ongoing digital transformation.
  • Provide input to process simplification, standardisation and re-engineering in support of digitization.
  • Highlight gaps or inconsistencies in Maxis’s set of Digital initiatives and motivate collaboration between the accountable parties to achieve completeness and consistency.
  • Take on the project management of selected initiatives at the request of the relevant MMT member.
  • Lead and maintain relationships with industry partners relating to the use of digital techniques and leading-edge technology options & related business concepts.

  • With P&O, support one or more assigned Divisions in Culture and Change Management initiatives both specifically in support of agreed Digital initiatives and more generally in establishment of an agile, lean, possibility-focussed digital-first operating model and culture.

As noted above the Senior Specialist operates as part of a team. The Senior Specialist will lead an area of Primary accountability, with a contributory/ backup role in a Secondary area. The identified areas are:
  • Digital Sales/Marketing/eCommerce
  • Digital Customer Service/Assurance
  • Internal Business Process Digitalization
  • Network Automation & Nwk Use Of Analytics

The below areas would only have ‘Secondary’ roles associated:
  • Digital-centric IT Architecture & Delivery/Operations Processes
  • New ‘Digital’ Product Creation & Business Models

Job Requirement
Formal Education
Bachelors Degree in a relevant field eg. Engineering, Mathematics, Computer Science or Business
Work Experience
  • At least 10 years with a substantial and recent part of that in applying ‘Digital’ techniques to process re-engineering and company transformation (not limited to Digital Channel), and a substantial part of it in a Telecommunications-related industry (including e-Commerce and/or Banking).
  • Should demonstrate line-leadership experience and significant cross-functional virtual-team leadership experience.

Skills/ Knowledge
Deep knowledge and experience in at least one of:
  • Digital Sales/Marketing/eCommerce
  • Digital Customer Service/Assurance
  • Internal Business Process Digitalization
  • Network Automation & Nwk Use Of Analytics

And further knowledge and experience in several of:
  • Business use of IT & automation
  • Process evaluation and re-engineering
  • Financial modelling of impacts of internal and external process change
  • Agile work practices (ideally in functions not involving software development)
  • Intra-company networking and building consensus on change programs
  • New product development

Further key characteristics will include :
  • Good communication skills in English both written and oral.
  • Personal traits: Positive, Passionate, Collaborative. A self-starter, able and motivated to both perform and lead under pressure in a challenging environment.

If this sounds like you, then we need to hear from you!
We’ll review your backgrounds against our needs, and should there be a good fit you’ll receive an invitation to a digital interview. So, please keep a lookout in your email!
You can check your application status by login in to your candidate home account.

Job Details

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Always Be Ahead At Maxis, we are passionate about bringing together the best of technology to help people, businesses and the nation to Always Be Ahead in an evolving world, as we pursue our vision to be Malaysia’s leading converged solutions company. We deeply believe that the key element to our success has always been and will always be our people. Visit our careers page to learn more about having a career at Maxis. The MaxisWay culture Our culture, or MaxisWay as we call it, was created to focus on three core values which are ‘Customer First’, ‘What’s Possible’ and ‘I am Maxis’. These values are implemented in the way we interact with each other by embedding the language of commitment, performance and possibilities. Watch these videos and hear from our people who embody the MaxisWay culture.

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