E-Commerce Executive

E-Commerce Executive

Company Name Confidential
Selangor
1-3 years
2800 - 3800 MYR

Job Description

Key Responsibilities
  • You will be responsible for our e-Commerce activities (E-commerce sales, marketing activities and product advertising) as well as growing online sales on our social media (Facebook, Instagram) and online marketplaces (Shopee;Lazada) in Malaysia.
  • Manage daily e-Commerce operations (order processing/product listing/stock inventory).
  • Prepare and upload products and creative assets on market places & Webstore with required time-frame.
  • To complete and coordinate product fulfillment and delivery.
  • Support online customer enquires promptly (pre-sales, after-sales).
  • Promote and advertise product through online platform - FB, Instagram, Lazada, Shopee and other e-commerce.
  • Ensure promotional activities are executed on a timely manner.
  • Maintain and ensure product information such as pricing, inventory is up-to-date and accurate.
  • Manage customer online portal for sales/tender inquiry.
  • Work closely with the marketing and design team on digital marketing assets creations.
  • Prepare daily & monthly sales and performance reports for both marketplace & webstore.
  • Monitor e-commerce trends, check and compare price on competitors on marketplaces daily.
  • Responsible to measure and report weekly performance of all ecom campaigns.
  • Responsible to track traffic and sales performance throughout the whole website amending where necessary to increase sales.
  • Responsible for manage feedpost, boost product, seller pick and all other e-platform backend function to drive traffic.
  • Evaluating and Analysing data gathered from online marketing campaigns.
  • Other ad-hoc duties as assigned by superior.

Basic Requirements
  • Candidate must possess at least Primary/Secondary School/SPM/'O' Level in Commerce, Marketing or equivalent.
  • Required Language(s): Mandarin, English, Bahasa Malaysia
  • At least 1 year of working experience in the related field (ecommerce, sales) is required for this position.
  • Required Skill(s): Microsoft Suite (Excel, PPT, Word), Social Media, E-Commerce, Google analytics, Google Awards, Shopee; Lazada.
  • Excellent communication skills both written and verbal.
  • Proven ability to multi-task and maintain organization.
  • High responsible and able to work independently. Sales experience is an advantage.
  • Strong adaptability, able to work under time pressure and handle any ad-hoc tasks.
  • Preferably Junior Executive specialized in E-Commerce & Digital Marketing or Equivalent.
  • Candidate with Toys & Games industry background will be an added advantage.
  • Fresh graduates are encouraged to apply.
  • Able to start immediately are preferred.

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