Engineer Information Technology - Basis Operation Support

Engineer Information Technology - Basis Operation Support

Infineon Technologies Private Limited
Melaka Malaysia
0-1 years
Not Specified

Job Description


Job Description :
In your new role you will:
  • Provide 2nd and 3rd level SAP Basis support and system maintenance(system health checks, daily monitoring of system performance & tuning, system installation, upgrade, patching system healthchecks, etc)
  • Involve in administration of Automic – ONEAutomation (system monitoring, job administration, client configuration, etc.)
  • Handle incident ticket(security & authorization, connection problem, troubleshooting functional topics, etc)
  • Perform problem management (root-cause analysis of problems, reports to superior on service impacting issues and actively participates in follow-up actions to restore service back to normal levels.)
  • Ensuring high system availability and performance
  • Continuous system optimization, monitoring and problem analysis / resolution.
  • Provide support for project work within local or global
  • Able to work in shift (Morning, 8:00am – 5:15pm; Afternoon, 1:00pm-10:15pm; Afternoon, 3:00pm - 12:15am) and standby on out of office hours including weekends and public holiday.

Your ProfileYou are best equipped for this task if you have:
  • Bachelor Degree of Information Technology / Computer Science or any equivalent course
  • Minimum 2 years of related working experience
  • Fresh graduate with good academic result is encouraged to apply
  • Sound knowledge in operating system and database technologies (SUN Solaris, LINUX RedHat and Oracle, Windows Server and Microsoft SQL Server)
  • Strong at analytical trouble shooting and problem-solving skills, with the ability to prioritize and handle multiple tasks
  • Ability to handle multiple high priority items simultaneously
  • Good communications skills and a proactive team player
  • Promote transfer of knowledge and awareness to those in closely related areas, such as colleagues, and clients / users.
  • Adheres to all policies and documented procedures when resolving issues, where possible highlights improvement to the procedures.
  • Ability to create support documentation and written procedures for routine and non-routine tasks

Part of your life. Part of tomorrow. We make life easier, safer and greener – with technology that achieves more, consumes less and is accessible to everyone. Microelectronics from Infineon is the key to a better future. Efficient use of energy, environmentally-friendly mobility and security in a connected world – we solve some of the most critical challenges that our society faces while taking a conscientious approach to the use of natural resources. Infineon Technologies (Malaysia) Sdn Bhd, with its 8.000 employees, is the largest manufacturing site of Infineon. The company has established itself as a leading manufacturing site for Power Semiconductors, Logic Semiconductors, Discrete and Sensor Products. We are committed to increasing productivity, on-time delivery and providing customized solutions while maintaining the highest level of product quality. The success of Infineon Melaka is evidenced by eleven National Awards received from the Prime Minister’s Office as well as 15 corporate awards.

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