Enterprise Systems and Services Specialist

Enterprise Systems and Services Specialist

Maxis Communications
4-6 years
Not Specified

Job Description

Are you ready to get ahead in your career
  • We want to empower you turn your ambitions into achievements.
  • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
  • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
  • To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical​
  • The candidate will be the technical lead and subject matter expert responsible for leading the ServiceNow (CSM, FSM) and Salesforce (CRM & CPQ) Operations Maintenance, Support and Development.
  • Responsible for system availability ensuring end-to-end service value chain including 3PP applications
  • Develop system development & maintenance program with relevant support functions to meet time to market deployment/support activity & service/security compliance
  • Manage and Govern business demand flow to meet Maxis Business requirements
  • Drive product Vendor performance to meet the SLA through consistent governance of the deliverables, productivity and support service to ensure conformance to key performance measure
What do you need to have for this role:
  • Total Relevant Experience: 4 - 6 years in System Development, Operations Maintenance & Support in ServiceNow and/or Salesforce Platform
  • Experience in Order Management, Service Catalog, APEX programming, Angular JS, SOQL, CSS, React, and webservices (JSON, XML).
  • Technical experience in Javascript, Shell scripting & job scheduling.
  • Good technical knowledge in Salesforce (CRM & CPQ), Service Now (CSM and FSM), Quip, Heroku environment.

What's next
  • Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Job Details

Employment Types:




Always Be Ahead At Maxis, we are passionate about bringing together the best of technology to help people, businesses and the nation to Always Be Ahead in an evolving world, as we pursue our vision to be Malaysia's leading converged solutions company. We deeply believe that the key element to our success has always been and will always be our people. Visit our careers page to learn more about having a career at Maxis. The MaxisWay culture Our culture, or MaxisWay as we call it, was created to focus on three core values which are ‘Customer First', ‘What's Possible' and ‘I am Maxis'. These values are implemented in the way we interact with each other by embedding the language of commitment, performance and possibilities. Watch these videos and hear from our people who embody the MaxisWay culture.

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