Field Service Engineer

Field Service Engineer

Ctc Global Sdn Bhd
1-2 years
Not Specified

Job Description

Role Responsibilities:

  • Provide on-site support for desktop hardware, desktop applications, emails, printer and network related issues
  • Install, de-install, configure and support MS Windows OS, MS Windows applications and others user’s application
  • Perform on-site break/fix problem troubleshooting and resolution
  • Perform hardware and software moves, adds and changes
  • Perform preventive maintenance
  • Invoke problem escalation process to next level of support
  • Carry out project roll out and installation

Job Requirements:
  • Candidate must possess at least a Diploma or Bachelor’s Degree in Computer Science/Information Technology or equivalent
  • At least 1 year experience in the support, administration, maintenance, configuration and preferably with advance knowledge of Information & Technology (I.T).
  • Working knowledge in Windows Operating Systems and Microsoft desktop applications such as Microsoft Office, Antivirus software etc.
  • Working knowledge in PC hardware, printer and networking equipment
  • Willing to overtime, or standby (weekend included) or to work in shift in rotational manner when needed.
  • Applicant must be willing to travel and possess own transport.
  • 1 Year Contract Position.

CTC Global Sdn Bhd (CTCG) is a wholly-owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation. ITOCHU Corporation is one of the largest conglomerates in Japan and is the majority shareholder of CTC. Both CTC and ITOCHU Corporation are listed on the Tokyo Stock Exchange, and have current market capitalisations of US$2.6 billion and US$18.6 billion respectively.

In Malaysia, the CTCG team has been serving enterprise customers from major commercial and government sectors for over 40 years, starting from when it was CSA, then subsequently CSC and now as part of the CTC and Itochu Group.

Powered by a team of 600 qualified and experienced IT professionals, CTCG supports its customers through a country-wide network of 23 service centres and delivers an extensive portfolio of systems integration solutions to enable businesses to operate more efficiently.

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