Group HRIS Manager - SuccessFactors

Group HRIS Manager - SuccessFactors

Teledirect Telecommerce Phils Inc
5-8 years
Not Specified

Job Description

Do you aspire a rewarding career that lets you do more and achieve more Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCX
  • Attractive remuneration, great perks, and performance incentives
  • Comprehensive medical, insurance, or social security coverage
  • Premium workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive culture for you to #BeMore at work
  • Easy to locate area with direct access to public transport
  • Flexible working arrangements
  • Be coached and mentored by experts in your field
  • Join a global company with 25 years of experience and more than 270 industry awards

What is your mission
  • Oversee the successful execution and maintenance of our HR systems (HRIS) which include all the internal HR systems, Payroll system, and time attendance.
  • Work with TDCX HR team and Regional HR team to ensure key HR processes are supported by the HRIS or modifying existing HRIS to meet changing requirements.
  • Set directions, priorities and leading a team of HR system developers and functional consultants.
  • Manage day-to-day HRIS operations including setup, customizations, addressing HRIS issues, managing system upgrades and other related support.
  • Develop communication and training materials, coordinate, and actively participate and monitor user acceptance testing (UAT) and Create and conduct system training to system users.
  • Provide insights through metrics, reporting and variance analysis and Prepares, develops, and analyses daily, weekly, monthly reports and presentation on key performance indicators and other key statistical data.
  • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the ISO9001 and ISO18295-1 Quality Management System of TDCX.

Who are we looking for
  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
  • Preferable with 5 to 8 years experiences in SuccessFactors maintenance and project implementation.
  • Knowledge and configuration experience in SuccessFactors modules including not limited to Talent Management, and EC.
  • Experience of HR process design, business case development, HR technology solutions and shared service implementations are added advantage.
  • Experience of project management methods and lifecycle change management methodology and end-to-end implementation.
  • Possess sound technical knowledge and ability to clearly communicate key recommendations to clients.

Job Details

Employment Types:




We serve some of the world's best brands from our centers of excellence in Singapore, Malaysia, Thailand, Philippines, Hong Kong, China, Japan, India, Romania, Spain and Colombia. We specialize in perfecting our client's customer experience and elevating their sales.We are guided by a talent philosophy - selecting and employing the best professionals to make the outsourcing industry better for our people and our clients.Our company has won over 270 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.

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