GTCBIB - CeCS - System Developer - Manager

GTCBIB - CeCS - System Developer - Manager

2-6 years
Not Specified

Job Description

Assist in setting up, performing and monitoring application configuration for CRM systems and related ecosystems in accordance with business requirements and CIMB Group's IT governance and policies including Information Security, Disaster Recovery/Business Continuity Planning framework, applicable regulatory requirements and auditors.
Key Responsibilities *
  1. Assist in designing and developing configuration requirements and appropriate documents based on technical requirements and needs.
  2. Perform system configuration and production support based on the configurations with CRM systems and related ecosystems.
  3. Plan, support, execute and monitor batch processing, application patches, systems administration and configurations as assigned.
  4. Resolve environment problems and suggest environment modifications to support system needs.
  5. Monitor, maintain and assist with applications, databases, data, and batch processes for optimal performance.
  6. Participate in code reviews and perform fixes on defects and performance problems discovered in testing.
  7. Configure automated system alerts for pro-active monitoring of the systems performance and availability as part of the quality assurance activities.
  8. Participate in testing process including Functional, Integration/ System Testing, Performance Testing, Regression Testing, User Acceptance Testing as needed.
  9. Troubleshoot configuration failures and issues in a timely manner.
  10. Review and report on any system configuration issues and recommend viable changes or solutions to configuration management processes.
  11. Develop an understanding of the functional impact of various configuration options and recommend process improvements to automate and streamline build processes.
  12. Support quality assurance process audits and other audits relating to system configuration.
  13. Prepare and provide configuration status for relevant stakeholders on a timely basis.
  14. Actively participate in and contribute to the improvement of IT operations, processes as well as share best practices.
(Basic Degree/Diploma etc)
Bachelor's Degree in Computer Science, Information Technology or related discipline
Professional Qualification and/or Regulatory, Licensing requirements
Relevant Work Experience
  • Minimum 2 - 6 years of IT systems configuration in large commercial, service-based or vendor organisation or financial institution
  • Background in IT infrastructure, network, software development and/or security

Required Competencies and Skills *
(Essential to succeed in this job)
Technical/ Functional skills
  • Strong Knowledge of Siebel Enterprise Integration Management (EIM) components
  • Mapping of EIM to Base tables, Creation of EIM Columns necessary for mapping, optimizing EIM performance
  • Experience with data conversion involving Siebel EIM and ETL
  • Oracle PL/SQL applications and database programming
  • Unix shell scripting
  • Batch Management and Processing
  • QA Automation Processes, Methodologies, and Frameworks
  • Various Systems Testing throughout Software Development Life Cycle (SDLC)
  • Critical Applications on Siebel CRM and Consumer Banking
  • Business and Technology Trends of Consumer Banking
  • Incident, Problem and Change Management Practices
  • Software Development Life Cycle (SDLC) Framework and Practices
  • IT Monitoring Tools and Automation Processes
  • Banking Functions and Operating Environment
  • Local and International Regulatory Requirements and Guidelines

Non-Technical Skills
  • Attention to Details
  • Organisation
  • Prioritisation
  • Interpersonal
  • Communication
  • Independent
  • Task Driven

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