Head-Customer Experience

Head-Customer Experience

Aptude Inc
Kuala Lumpur
10-15 years
Not Specified

Job Description

Degree in Business, Marketing, or other relevant disciplines
10 or more years of relevant experience (min. 5 years in senior management role), ideally in a high growth business environment
Demonstrated transformational change leadership
Experienced in developing people capabilities and building cultural change
Deep understanding of customer experience principles, customer lifetime value management as well as distribution channels
Good knowledge in technology, digital and analytics
Budget and profitability management
Strong communication with stakeholder management skill

About Aptude Inc

Aptude is an IT consulting firm incorporated twenty years ago in 2000. Our business model has two distinct focuses that blend together to meet our customers’ diverse needs.
Working within the complementary spaces of IT consulting/development and IT staffing, we’re able to leverage our knowledge, experience, resources, and expertise in project management to find the best solutions for our clients.
www.aptude.com

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Industries : Consultancy

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