Head IMO Performance Management and Analytics KL

Head IMO Performance Management and Analytics KL

Standard Chartered
Not Specified
Not Specified

Job Description

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum

  • Flexible working options based around home and office locations, with flexible working patterns

  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Role Responsibilities

  • Build compelling analytics products using industry leading analytics tools such as Tableau, Alteryx, driving use cases across data monetization, risk mitigation, productivity improvement

  • Be an internal analytics consultant for CCIB Client Coverage COO and IMO and develop useful analytics products across use cases, segments, and product portfolios

  • Enhance and improve the data lake with collaboration with Technology.

  • Collaborate across the bank and take the operations analytics journey to cloud, AI, ML.

  • Support the ongoing health of the client portfolio through identification of tail clients for remediation and cost optimisation opportunities.

  • Identify and monitor target timeframes for client exits in line with Business, Legal and Compliance direction.

  • Manage the execution of Tail Management client exits in an efficient and controlled manner.

  • Engagement and management of stakeholders including business, front office, middle/back office, technology, legal and compliance, country and regional management teams.

  • Support the identification and remediation of underperformers (e.g. high cost base, low RoRWA, lack of pipeline), as well as identification of strong performers and their performance drivers.

  • Design and execution of Tail Management initiatives in partnership with CCIB management and strategy.

  • Drive and measure the effectiveness of implemented initiatives utilising internal/external assessments and adapt approach accordingly.

  • Demonstrate strategic thinking and recommend solutions aimed at improving the Bank&rsquos productivity and efficiency with a specific focus on client assessment and portfolio management.

  • Create strong blending data capabilities within team to come up with useful client information from data quickly

  • Promote analytics driven decision making processes across multiple segments/product portfolios

  • Prepare and/or contribute to regular updates for various committees and governance forums

  • Provide insights to senior management and the network based on MIS and analytics

  • Perform data validation and dashboard performance optimization

  • Constantly review and resolve the risks arising from policy, process, system and procedures with an aim to improve the risk assessment quality, efficiency and effectiveness and meet the required regulatory and internal standards.

  • Continuous Improvement Initiatives:

    • Keep abreast of best practices and learning and development to raise the performance

    • Optimize current processes to meet customer requirements (internal and external)


  • Client Lifecycle Design and Management Team

  • IMO Performance Improvement Team

  • COBAM and CDD Central Team

  • Technology / EDMp database team

  • CCIB COO teams

Our Ideal Candidate

  • Strong Knowledge of Tableau or similar visualization tools

  • Masters/Graduate degree preferred

  • PMP or Project Management Certification preferred

  • Knowledge of process improvement methodologies

  • Knowledge of all segments in the business and activities with a broad understanding of CIB Banking business

  • Skills in problem-solving and issue management

  • Ability to learn new concepts and initiate suggestions to improve existing practices

  • Excellent professional skills, communication (including verbal, presentation and written) skills

  • Ability to multi-task with limited supervision in a fast-paced environment

  • Ability to liaise independently across a wide variety of businesses, operational, functional, and technical teams, to achieve defined objectives

  • Ability to created effective work relationships across functions and boarders

  • Collaborative, Team player, with a very strong willingness to share and impart knowledge

  • Proactive and positive with the ability to make good/sound decisions and use independent judgement

  • Focused, organised and results-oriented

  • Assertive, tenacious and willing to challenge when required

  • Highly Competent in MS Word, Power Point, SQL and Excel.

Visit our careers website

We are a leading international banking group, with a presence in more than 60 of the world’s most dynamic markets. Our purpose is to drive commerce and prosperity through our unique diversity, and our heritage and values are expressed in our brand promise, Here for good.
Standard Chartered PLC is listed on the London and Hong Kong Stock Exchanges.

Job Source : scb.taleo.net

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