- Enduser support by telephone, mail, and chat.
- Knowledge of ITIL processes and procedures like – Incident, Service request fulfilment, Change, Problem etc.
- Good/excellent knowledge for the support of MS Office and standard software.
- Understand client policies and guidelines.
- Attend and solve doubts complaints and comments to users/customers.
- Network: Knowledge on – LAN setup, basic routing and switching, passive networking.
- Flexible to work in rotational shifts.
Tech Mahindra Limited is an Indian multinational subsidiary of the Mahindra Group, providing information technology (IT) services and business process outsourcing (BPO) to companies in various vertical and horizontal markets.
Functions : Customer Service/Call Centre/BPO, Telecom/ISP
Industries : ITES/BPO, IT/Computers - Software
Skills/Roles I hire for: Language hiring - Japanese, Korean, & Mandarin
level Hiring For: Junior Level, Mid Level, High Level
Hello Speakers, Location:Malaysia Position:Client servicing+Customer Service. Must be a Degree Holder Sal:upto(best in market) Shifts:24*7 Send Resumes: [HIDDEN TEXT] or wtsapp (+918587037578)
Customer Service Representative ( Korean , Japanese, Thai, Vietnamese, french ) - Fresher or Experience both can apply - Degree or diploma holder can apply - Job Location Malaysia - Salary Negotiable
Handles Inbound/Outbound calls, emails, and chat. Responds to customer call regarding inquiries and questions. Resolves customer issues and works to build customer confidence in the brand. As applicable, promotes opportunities for additional products
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