Hiring Mandarin & Korean Language Specialist for IT Service Desk project

Hiring Mandarin & Korean Language Specialist for IT Service Desk project

Tech Mahindra ICT Services (Malaysia) SDN. BHD
Selangor
0 - 3 Years
Not Specified

Job Description

- Enduser support by telephone, mail, and chat.
- Knowledge of ITIL processes and procedures like – Incident, Service request fulfilment, Change, Problem etc.
- Good/excellent knowledge for the support of MS Office and standard software.
- Understand client policies and guidelines.
- Attend and solve doubts complaints and comments to users/customers.
- Network: Knowledge on – LAN setup, basic routing and switching, passive networking.
- Flexible to work in rotational shifts.

Tech Mahindra Limited is an Indian multinational subsidiary of the Mahindra Group, providing information technology (IT) services and business process outsourcing (BPO) to companies in various vertical and horizontal markets.

About Recruiter

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Functions : Customer Service/Call Centre/BPO, Telecom/ISP

Industries : ITES/BPO, IT/Computers - Software

Skills/Roles I hire for: Language hiring - Japanese, Korean, & Mandarin

level Hiring For: Junior Level, Mid Level, High Level

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