Hotel & Flight Booking Agent - Cantonese speaker (Fresh graduates NEEDED)

Hotel & Flight Booking Agent - Cantonese speaker (Fresh graduates NEEDED)

Aegis BPO Malaysia Sdn Bhd
0 - 5 Years
Not Specified

Job Description


  • To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries
  • To exceed customers expectations in terms of customers services & accurate information.
  • To be able to provide information related to travel and tours for customers convenient.
  • Required language(s): Cantonese & Mandarin 
  • Minimum 1 year of working experience in the service industry will be an added advantage for this position. 
  • Fresh graduates from Tourism and Hospitality who are interested to start their career in a call centre are also encouraged to apply - Full training provided. 
  • Applicant must be willing to work on shifts (weekdays nights, full days on weekends and public holidays)
  • Applicant must be willing to work in Ara Damansara. 
  • 5 working days in a week 
  • EPF & SOCSO 
  • Sick leave 
  • Annual leave 
  • Commission/Incentives: can earn unlimited per month 
  • Rest & relax area (pool & football table, etc) Gym and shower facilities 
  • Quarterly staff recognition and appreciation

  • Travel Centre Consultant > Team leader > Senior Leader > Senior Team Leader > Assistant Manager > Manager > Senior Manager 
  • IJP - Internal job program. Opportunity to transfer to the candidate's favorite departments (EG, finance, Human Resource, and etc) to accept different challenges within the company after 1 year

Aegis is a global outsourcing and technology services company committed to impacting clients’ business outcomes by focusing on enhancing customer experience across all touch points and channels. Aegis has operations in 37 locations across 9 countries with more than 37,000 employees. Aegis services over 150 clients from verticals such as Banking and Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Consumer Goods, Retail and Energy & Utilities.

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