HR Director

HR Director

Teledirect Telecommerce Phils Inc
Malaysia
10-13 years
Not Specified

Job Description


#BeHappier
Do you want to be part of an award-winning, premium, and fast-growing outsourcing provider Do you want to work in a company that puts your growth and happiness on top of its priorities
We are looking for awesome additions to our growing workforce. Be home, belong, and start your #BeHappier journey with TDCX today!
Top Reasons to work with TDCX
• Attractive Remuneration
• Comprehensive Medical Care and Insurance Coverage
• Premium and Instagrammable Workspaces
• Engagement and Recognition Programs
• Strong Learning and Development plans for your growth and career acceleration
• Easy to locate area with direct access to public transport
• Positive culture for you to #BeHappier at work
• Enjoy flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company with 25 years of experience and more than 200 industry awards
What is your mission
  • Work closely with the management and business to provide talent solutions on an ongoing basis.
  • Lead and manage the Talent Team in areas of talent acquisition, talent performance, talent development, talent engagement, and talent retention.
  • Attract, hire, and retain right and quality talent on a consistent basis.
  • Create and leverage on learning opportunities to create value for employees as a means of accelerating their career with the company.
  • Work with the Group Human Resources Team on projects that aims to redefine the way talent is hired, developed, retained, and engaged within the organization.
  • Partner with Site Business Development Team to attract and grow existing and new clients through people best practices and capabilities.
  • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in Human Resources, Social Sciences, Economics or Business Administration or equivalent.
• Preferably with 10+ years working experience in a related field is ideal for this position..
• Ability to deal with multiple challenges and to adapt with an environment that is constantly changing.
• Demonstrates an affinity for digital platforms like social media; being digitally savvy is an added advantage.
• Demonstrated leadership skills, a natural visionary, and constantly exploring new ideas and perspectives to improve existing situations.
• Possesses strong knowledge in the development of HR policies and procedures, sourcing and recruitment processes, compensation and benefits, talent development and employee retention programs in a BPO setting.
• Excellent verbal and written communication skills in English and the language of the supporting market

Job Details

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We serve some of the world’s best brands from our centers of excellence in Singapore, Malaysia, Thailand, Philippines, Hong Kong, China, Japan, India, Romania, Spain and Colombia. We specialize in perfecting our client's customer experience and elevating their sales.We are guided by a talent philosophy — selecting and employing the best professionals to make the outsourcing industry better for our people and our clients.Our company has won over 200 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.

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