Immediate Hiring for Customer Care executive@Selangor

Immediate Hiring for Customer Care executive@Selangor

Quess Corp Limited
Malaysia
1 - 10 Years
Not Specified

Job Description

Greetings !! We have urgent job openings for customer service executive role for a banking industry Client : Top banking company Role : Customer service executive -Voice,Email Slary : RM 2300 - RM 3500 RM + Incentive Location : PJ, Selangor Shift hours: 24 by 7 rotational ( 5 days work & 2 days off ) Duration type : Permanet Good speaking and writing in English Typing speed minimum 25 WPM Job scope : • Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer’s need. • Provide customer support using the English language via phone or email. • Resolve customer queries efficiently and escalate problems promptly. • Ensure necessary and appropriate follow up actions are taken. Requirement: looking for talents, who is customer centric with exceptional communication skills as these agents will be supporting Singapore market. Hence, they must be able to communicate well and shouldn’t hunt for words while on call with customers. Be courteous and professional throughout their conversation with customers. • Min Education level : SPM PASS with credits only. • Min 1 to 2 years of experience doing customer service jobs in any industry. • Language proficiency : Min 8/ 10 in English, speak, read and write. • Typing speed: Min 25 wpm if you interested please share your updated cv on : [HIDDEN TEXT] or direct whats app on : 00919949217482

About Recruiter

517

Followers

Functions : Customer Service/Call Centre/BPO, IT

Industries : Banking/Financial Services, IT/Computers - Hardware, IT/Computers - Software, Customer Service

Skills/Roles I hire for: technical, "customer service", IT, "help desk", "service desk"

level Hiring For: Junior Level, Mid Level, High Level

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